Concentrix Hiring for Associate, HRIS at Gurgaon, Haryana Full Time

Job Description

• Provides high quality support for the learning services team
• Manage complex requests to be executed on in the Learning Management System
• Handle troubleshooting, reporting, and client consultation
• Upload and test content (eLearning, documents, video learning, etc.)
• Support and create Instructor Led Training session
• Build complex Curriculums and Programs structure in LMS
• Respond to and troubleshoot inquiries related to training courses issues
• Setup and manage assignment profiles
• Accurately pull and manage reporting subscriptions
• Assist learners as the initial point of contact by answering inquiries and providing immediate resolution or careful redirection to escalated support resources
• Support operational processing activities
• Collaborate with the other LMS Administrator to resolve learner issues in a thorough and timely manner
• Perform back-office transactions in support of the LMS Systems
• Participate in User Acceptance Testing, when necessary
• Work on ticketing management system to support end users

Location:
IND Gurgaon Building 14 – 11F, Tower D

Language Requirements:
Time Type:
Full time

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