Concentrix Hiring for Data Miner, Global Analytic at Gurgaon, Haryana Full Time

Job Description

End to End Social Media Research, Listening & Analytics

Job Location: Gurgaon

Work Type: Hybrid

Professional market research and analytics experience of at least 2 years

Should have an experience of managing end to end reports independently. Data Analyst, expected to bring strong analytical capability, with preferable domain expertise in Social.

Should possess good verbal and written communication skills and should be a good team player.

This role requires to adhere to the timelines and to be proactive to understand the brand products/services.

This role involves a complete Social Media Listening life cycle related activity like understanding brief from the client, asking relevant questions to seek clarity, creating queries using Boolean operators, performing topic testing, improving queries, analysing data, and creating presentation/documents/reports as required by stakeholders.

Should be able to create reports around Competitive Analysis, Brand Analysis, Persona building, Campaign analysis, Analysing Consumer Journey, Trend reports and other reports on different social media subjects.

Data Visualization techniques will be an added advantage

Key Responsibilities

Understand and articulate business problems into logical solutions providing the required output.

Formulate business problems, current web/social trends and provide results & recommendations.

Provide text analytics solutions & Social Listening Solutions to the stakeholders using the given tools.

Providing Detailed & Insightful social media listening reports for Industry, Brand & Competition to help brand managers with their business strategies.

Hands-on in the data management and data analysis tasks

Ensure timely delivery of the project with high quality deliverables and smooth day-to-day operations of project.

Proactively resolve all project-related issues

Adherence to all compliance requirements.

Provide inputs to the delivery manager.

Propose solutions and strategies to business challenges

Technical Knowledge and Skills

SM tools – Brandwatch, Konnect Insights, Talkwalker, Sprinklr, if not then any other similar tools

Digital Analytics tool – SEMrush

Online Reputation Management (ORM), Social Media Listening & Analytics

Power BI

MS Excel, MS PowerPoint

Up to date with social media industry trends and developments

Hands-on experience with social media platforms Facebook, Twitter, YouTube, and Instagram

Platform Analytics of Facebook, Twitter, YouTube & Instagram

Knowledge/Experience

Total of 2 -3 relevant years of experience

Experience with Market Research or Social Media Listening & Analytics

Expertise in MS Excel and MS PowerPoint

Data Analytics and effective Insight Writing experience is a must.

MBA preferred.

Power BI experience preferred.

Location:
IND Gurgaon – Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr

Language Requirements:
Time Type:
Full time

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