Concept Management Hiring for Customer Care Executive. at Bangalore Full Time

Hi All,

We Have a Position For a Customer Care Executive.

Post – Customer Care Executive.

Qualification – Any Graduate

Experience – 0 to 2 Year

Package – 20000 to 25000 Per Month

Location – Bangalore

Work From Office

Must-Have _

1. Excellent communication Skills – Someone who can talk well English.
Typing skills of 30 words per minute with an accuracy of 80%

2. Strong customer service focus – “Active email communication “skills with the ability to empathize with the customer and prioritize customer needs

Job Description_

 Responsible for answering customer support calls for general queries related to Telecom products
 To provide quality customer service & support via telephone to ensure that customer’s issues or
complaints are resolved in a timely manner.
 To provide, maintain a quality service to all clients.
 To provide quality customer assistance and support via telephone to bring resolution to escalated
customer product and service issues in a friendly and efficient manner
 Aptly trained and updated in industry-specific technology and in client’s processes, applications/
utilities and products.
 Maintain a high level of expertise, soft skills, and telephone etiquette skills
 Escalate appropriate issues to team leads

Job Type: Full-time

Call Us

Shweta

6264063239

Job Type: Full-time

Salary: ₹20,000.00 – ₹25,000.00 per month

Schedule:

• Rotational shift

Ability to commute/relocate:

• Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• Customer support: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 6264063239