Conviction Hr Pvt Ltd / Mumbai Hiring for Customer Service Associate / Mumbai at Mumbai Full Time

Hiring for International Bpo
Customer service Representative / Mumbai
Shift: UK ,US , Australian
Salary : 25k – 37k + Incentives
5 days working any 2 offs
Location : Mumbai ( Malad , Goregaon , Andheri ,Thane , Vikhroli ,Airoli )
Eligibility Criteria: – HSC Fresher
– Graduate fresher
– SSC / HSC / Graduate with 6 months of international Bpo (Voice / Chat ) experience.
Note : Looking for Immediate joiner
Only WORK FROM OFFICE

Job Roles and Responsibilities:
Excellent English verbal and written communication skills
Responds to queries from customer through Calls /chat to answer queries/inquiries, provide information, and handle complaints regarding the organization’ s products or services.
Understands customer queries and responds to them ensuring that all queries/concerns are answered via calls / web chat.
Exhibits promptness and politeness using the appropriate language while answering customer queries.
Ability to handle multiple tasks simultaneously with ability to prioritize while providing exceptional customer service

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 – ₹37,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Night shift
• Rotational shift
• UK shift
• US shift

Supplemental pay types:

• Performance bonus
• Shift allowance

Experience:

• total work: 1 year (Required)

Shift availability:

• Night Shift (Preferred)

Speak with the employer
+91 7738330654