Credence Global Solutions Hiring for System Administrator at Pune, Maharashtra, India Full Time

Job Description

DEPARTMENT – INFORMATION TECHNOLOGY

JOB ROLE

• Diagnose and resolve technical hardware and software issues such as operating systems, Microsoft Office, mails, Outlook, Internet Explorer, desktops, laptops, printers, basic LAN/WAN connectivity and others as assigned
• Escalate the issue accordingly to escalation process when unable to resolve it
• Manage service requests, software installations, new computer setups, upgrades,
• Monitor daily backups, etc.
• Ensure all system & Servers are updated with latest antivirus & Window patches
• Respond to requests for technical assistance in person, via phone, electronically
• Advise user on appropriate action
• Managing the service Desk
• Documentation, Coordinate with Vendor, Service Provider, etc.

DESIRED SKILLS

• At least 3 years of experience
• Knowledge of computer Hardware, Operating system & application such Microsoft Office, Mailing system, Internet explorer, basic networking, printers etc.
• Troubleshooting the Hardware and Software problems
• Should be open to work in 24*7 environments
• Communication skills
• Ability to respond to production issues on a 24×7 basis and extending beyond Normal Working Hours
• Should be 12th or Diploma with Certification in Technical course

Job Category: Information Technology
Job Type: Full Time
Job Location: Pune IN