Credit Suisse Hiring for Payment Services, ENO at Pune, Maharashtra Full Time

To promote efficiency and independence in our front to back process flows by focusing on timely and accurate handling of client instruction validation, and processing of payment instructions, primarily related to areas including:

• Ad-hoc Outgoing Funds Transfers
• Incoming Funds Transfers
• Payment Investigations

To be conversant and compliant at all times with relevant statutory, head office, local directives and regulations in force.

To build and encourage a digital change culture in the team. Implement improved processes with a focus on digital straight through processing solutions.

Your future colleagues

You will work very closely with internal partners from Front Office, Market / Location Business Managers, Processing Team, Audits M&T and IT.

We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Your skills and experience

To excel in this role, you should possess:
Understand and ensure adherence to the pre-requisites of controls on all client instructions including signature verification, internal approval and control requirements are met

Outstanding Data Analytical skills with proven experiences in Operational Risk and Control preferred

Liaise with operations, counterparties, custodians and brokers whenever necessary to resolve any discrepancies or issues

Liaise with internal partners (front office, local COOs etc.) whenever necessary to resolve any discrepancies or issues

Manage exception requests for high value transactions and/or ultra-high net worth clients

Report or escalate irregularities or issues which may cause potential breach in controls or deviations from standard processes promptly to team leader and line manager

Perform front to back processing of incoming and outgoing payments instructions for PB APAC

Manage issues and escalations-related to respective instruction areas

Independently resolve queries or route queries for further investigation to relevant teams or escalation to team lead or line manager

Assist in devising and implementing improved processes

Assist in testing new applications

Assist in achieving new standards and service levels

Participation/Co-ordination of projects impacting the team

An ambitious, result oriented, dedicated, hardworking who can manage work on own initiative and can deliver on time under pressure with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards

Dedication to fostering an inclusive culture and value diverse perspectives.

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.