Cruxweld Industrial Equipment Private Limited Hiring for Sales Support Executive at Farīdābād Full Time

We are seeking a highly motivated and customer-focused individual to join our team as a Support Executive. As a Support Executive, you will be responsible for providing exceptional customer support to our clients, answering their queries, and resolving their issues in a timely manner.

Responsibilities:

• Respond to customer queries and complaints via email, phone, and chat
• Investigate and resolve customer issues in a timely manner
• Collaborate with other departments to resolve customer issues
• Maintain accurate and updated records of customer interactions
• Contribute to the development and improvement of customer support processes and procedures

Requirements:

• Proven work experience in customer support
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Ability to multitask and prioritize work effectively
• Proficient in using MS Office and customer support software
• Bachelor’s degree in a related field is preferred

Job Type: Full-time

Salary: ₹15,000.00 – ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid time off

Day range:

• Monday to Friday

Shift:

• Day shift

Ability to commute/relocate:

• Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 8383913588