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Private Jobs / Private Sector
Cubix BPO Services Pvt. Ltd Hiring for WE ARE HIRING!! at Bengaluru (Bangalore), Karnataka Full Time
We believe that a diverse workforce enhances our ability to understand and serve our global customer base. We actively seek to recruit, develop, and retain talented individuals from diverse backgrounds, and we strive to create an inclusive work environment where all employees are treated with respect and fairness.
Job Location:
Bengaluru (Bangalore)
Job Description:
You will be responsible for :
You will be responsible for :
Achieving monthly sales targets by identifying and developing new customers.
Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise Sales.
Pre-sales and post-sales follow up.
Achieving and exceeding weekly and monthly KPIs.
Building strong and collaborative relationships with other internal stakeholders.
Monitoring market trends and providing regular competitor feedback.
Handling inbound calls in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
Functional Area:
ITES/BPO/KPO/Customer Service
Functional Role:
Customer Care Executive/Customer Service Exec
Candidate Requirement
Ideal Candidate :
You are a fresher or have experience within a Customer Service, Telesales or Sales (B2C) role, ideally within the IT industry.
You possess excellent interpersonal and verbal communication skills.
You are highly goal driven and work well in fast paced environments
You are adaptable and thrive in changing environments
You are a self-starter and demonstrate a high level of resilience.
Experience:
0 – 15 years
Qualification:
10+2 in Arts
Preferred Resume Format:
Pdf
Compensation Details
Salary:
1.70 Lakh to 3.60 inr
Performance bonus