Cyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems.
With over 15,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit their organization’s culture and requirements. Our industry focus includes aerospace and defence, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energy.
Job Description
1.System Engineer will act as the single point of contact to the internal customers/users for all IT related requirements. Understand IT Infra Setup and needs to support all business IT requests. He /She needs to take complete ownership for IT Infra for End User computing devices tasks including SW & HW support, coordinating with vendors to fix issues, taking care of Security compliance related tasks, supporting Backup and Restoration tasks, supporting tasks of AntiVirus, SCCM, Patch management tasks , collaborate with peers in IT Infra and supporting and resolving assigned IT tasks in timely manner, travel on need basis to other sites, Closely monitoring Help Desk IT Tickets and responding and resolving with in SLA s, making IT Infra documentation , automation skills, 2. Escalate as per the escalation chart, follow up with internal stakeholders and vendors to close the issues. 3. Keeping track of consumables in stock, inventory in use update asset data as per the process defined. 4. Daily ticket status update to team. 5. Submit week on week service call report to all N&S Managers . 8. Must be Graduate/Diploma with 2-3 YEARS of relevant experience.9. Good communication skills (verbal and written).
Skills & Experience
system engineer
Cyient is an Equal Opportunity Employer.
Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.
At Cyient, we work towards improving the daily lives of people with unwavering focus. From a quieter flight to a safer train journey, a more reliable energy supply, or a faster internet connection, we provide engineering, manufacturing, geospatial, network and operations management services to industry leaders across the globe.
Our 15,000 associates are located in more than 21 countries, supporting 12 industries, including aerospace, rail transportation, power generation, telecommunications and medical technology.
With a sound track record of growth and profitability, we are committed to developing a sustainable society and actively promoting education and inclusive growth initiatives in our local communities.
We have established deep-rooted, enduring relationships with global industry leaders, by understanding their business needs, goals, culture, and core values. As part of our strong corporate ethos, co-creating business and public value is important to us. In this direction, the Cyient Foundation has developed a framework that unifies our diverse corporate social responsibility initiatives, such as government school adoptions, digital literacy programs, and social innovation technology projects.
Or, as we like to call it, Designing Tomorrow Together.
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