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Private Jobs / Private Sector
D-SYS Data Solutions Hiring for BPO Executive – Customer Services Executive at Gwalior Full Time
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We’re Hiring Customer Services Executive, Gwalior
Role & Responsibilities :
* Managing incoming calls and customer service inquiries * Identifying and assessing customers’ needs to achieve satisfaction.
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions, process customer accounts, and file documents
* Follow communication procedures, guidelines, and policies
* Candidate needs to handle social media platforms including Facebook, LinkedIn, Twitter, Instagram, etc
* Must have prior knowledge of Handling Social Media Account.
* Need to handle email and inbound queries via Calls, Email & Chat
Qualification : HSC or Any Graduate
Location: Gwalior
Salary : Best in Industry
Job Types: Regular / Permanent, Fresher
Salary: Up to ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Deadline: 23/02/2023