Databricks Hiring for LMS Administrator at Bengaluru, Karnataka Full Time

Full Job Description
The Global LMS Administrator will be the business owner for all aspects of the Learning Management System, making use of key features to ensure the system is enterprise ready to meet the needs of a massively scaling market. You will meet with cross functional stakeholders, define business requirements, create and support the systems we need for ILT delivery (in-person and/or virtual), eLearning, program reporting, and individual department KPIs with regard to learning objectives. You will report to the Leader of Business Systems.

The impact you will have:
Work cross functionally with department leads to define best practices and governance policies for the LMS; Inspecting/enforcing use of standards
Define and assign user permissions with appropriate (and restricted) permission levels
Drive integration of LMS to several other tools (SFDC, Workday, etc.)
Assist IT (and other teams) when integrations with the LMS are necessary
Mediate between stakeholders and the LMS vendor when we have issues with the LMS (e.g., our LMS instance is having performance problems, and we have to coordinate with the vendor support team)
Optimize functionality and make recommendations on how to utilize features to streamline work / make things work better
Manage LMS related support tickets, processes and SLAs.

What we look for:
Experience in LMS systems (preferably Docebo, Skilljar, Learndot, Mindtickle, or Workramp)
Understand requirements needed for LMS as it relates to eLearning, ILT, and certifications
Demonstrated experience in Customer Success (or similar field in consulting, industry)
Should have familiarity with LMS technical integration (SSO, LTI, payment gateway integration, etc.)
Strong track record for taking data-driven actions
Demonstrated ability to work in a team-oriented, fast-paced and dynamic environment
Positive contributor to team and company culture

Benefits

Private medical insurance
Accident coverage
Employee’s Provident Fund
Equity awards
Paid parental leave
Gym reimbursement
Annual personal development fund
Work headphones reimbursement
Business travel insurance

About Databricks

Want to help speed the development of medical breakthroughs? Make the next mode of transportation a reality? Or discover ways to reverse climate change? We’re on a mission to help data teams solve the world’s toughest problems. The opportunity is huge and Databricks has emerged as a leader. Thousands of enterprises — including Comcast, Virgin Hyperloop and H&M — already rely on us to power their businesses and we’re just getting started. Now it’s your turn – join us to grow your career and make an impact with some of the brightest minds in the industry.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

About Databricks

Databricks is the data and AI company. More than 5,000 organizations worldwide — including Comcast, Condé Nast, H&M, and over 40% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems.