Full Job Description
Responsibilities
Effectively provide professional administration support to the Leaders/Managers/Department as necessaryEstablish, maintain and develop as appropriate efficient office and administration systems and processes, to ensure the smooth and effective running of the office at all timesResponsible for managing diaries, organising internal/external meetings, organising events, booking travel, hotels and couriersAct as the focal point for the Leaders/Managers in the team, judge the priorities and proactively work with the many conflicting demands of the teamAdminister and minute key meetings, including the management of meetings roomsCollate and produce high standard documents for a variety of forums including team and management meetings, other meetings, reports and publicationsManage basic correspondence with clients, internal and external and FOI requestsAssist in maintaining and uploading content to the department’s intranetRun reports as required and assist with the administration and co-ordination of departmental reportsResponsible for purchasing office supplies and sundry items required by the management team, using the relevant BBC systems e.g., SAP, My Business etc. and processing any invoices/expensesManage and organise the bookings for building inductions, lockers, ID card process and access rights to the buildingContribute to projects and activities as appropriate for the team e.g., project co-ordination, research, presentation and communication support and day-to-day operational activitiesBe a reference point on purchasing, administrative, training and financial mattersManage all stationary requirements and ensure the department is adequately catered forProactively identify where additional support can be given to the leaders/managers in the teamCreate and maintain any filing and database systems, carrying out regular reviews to ensure the accuracy and efficiency of theseWe will use the essential and nice-to-have skills :-
First class organizational skills with excellent attention to detail and a high degree of accuracyAdministrative experience, ability to multi-task, working without supervision, ability to prioritise and balance conflicting demands, using own initiative to resolve problems and managing own workload within agreed deadlines.Excellent customer service and interpersonal skills for effective communication with a wide range of contacts.Intermediate/advanced computer literacy with excellent practical knowledge and skills in using a range of Microsoft software applications, including Word, Excel, Outlook and PowerPoint. Knowledge of SAP training database would be useful.Appreciation of the concerns, issues and range of reactions likely to be experienced by staff facing redundancy and seeking alternative employment. A flexible approach, patient attitude and a positive outlook.Understanding of the need to be cost effective within finite resources.Reliable and enthusiastic with proven ability to work in a team environmentUnderstands and reflects the BBC values and behaviours at all timesCan maintain personal effectiveness by managing own emotions in the face of pressure, set-backs or when dealing with provocative situations
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