Deloitte Hiring for Powershell Scripting Programmer at Hyderābād Full Time

Job Responsibilities- 5- 8 Years exp needed.

• Keep application Running, accessible, organized, and secure.
• Facilitate communication about applications status, as well as any planned or unplanned outages involving our ATO in the FTC/GPS TC.
• Work with engagement to maintain client documentation (SAR, CUA, ROB, Attestation)
• Verify documentation and qualifications to manage the permissions and access of end users.
• Work with engagement and Client solutions to create, edit, and administrate internal and external user accounts and Create application user and submit and configure DFed users as per our policies.
• Address client and internal tickets according to appropriate policies and maintain company SLAs.
• Maintain internal documentation necessary for user tracking and organize the SharePoint site.
• Preform preliminary troubleshooting for technical issues.
• Gather data and verify client issues that appear to have a wide net of those affected (i.e., If application is down, is it down for everyone or just one user?)
• Work to update or upgrade applications during least impactful times to customers as well as provide post update/patching testing
• This position will require after hours and weekend work at regular intervals.
• Coverage and testing for Weekend and Post Patching events.

Skills and Qualifications:

• Customer Service Experience – Phone support is preferable
• Ticketing Software experience – Service Now (Service Desk also acceptable)
• Active Directory administration – User creation and/or password and RSA PIN reset or like experience
• Knowledge or experience of two factor authentication
• Basic troubleshooting abilities
• The ability to add to and navigate through a knowledge base independently
• The ability to communicate effectively through phone, email, and chat
• The ability to uphold our policies, even if it means saying no, politely
• Dedication to upholding security requirements
• The ability to say, “I don’t know” and to seek help
• Find and use Command Prompt
• Microsoft Office
• Basic knowledge of Networking and Remote Desktop functionality/administration

Good to haves:

• Knowledge or experience with remote desktop, NTFS management, SharePoint, and Windows Server administration
• Legal expertise
• Relativity expertise
• Security expertise
• MS SQL Database experience
• PowerShell or other scripting knowledge