DIANA HEIGHTS LUXURY HOTEL Hiring for Front Office Executive at Kochi, Kerala Full Time

Full Job Description
Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUp sell additional facilities and services, when appropriateMaintain updated records of bookings and paymentsJob Types: Full-time, Regular / PermanentSalary: ₹10,000.00 – ₹15,000.00 per monthBenefits:Cell phone reimbursementFood allowanceProvident FundSchedule:Rotational shiftSupplemental Pay:Yearly bonusAbility to commute/relocate:NEDUMBASSERY , COCHIN , Aluva, Kerala: Reliably commute or planning to relocate before starting work (Preferred)Education:Bachelor’s (Preferred)Experience:total work: 1 year (Preferred)Language:Hindi (Preferred)English (Preferred)