About Us Digital.ai, brings together the best and brightest minds from around the world to drive outcomes and revolutionize the software industry. By transforming the way enterprises create, measure, deliver, secure, and continuously improve digital products, we are able to achieve our mission of creating a digital world we can trust. The leaders in Value Stream Management, software delivery, and application security – CollabNet VersionOne, XebiaLabs, Numerify, Experitest and Arxan – are now Digital.ai, bringing game-changing innovation to Global 5000 enterprises. Digital.ai turns outputs into outcomes, enabling enterprises to deliver digital experiences customers can trust. With unrivaled transparency, intelligence, and security, businesses can create value, fuel growth, and drive transformation like never before. Position Overview: As an Digital.ai Customer Support Engineer, you’ll engage with Enterprise-level customers, providing guidance, support and analysis. You’ll learn to become a Subject Matter Expert in at least two products within the Digital.ai Value Stream Platform. You will proactively help customers avoid potential issues and be responsible for providing clearly articulated solution to achieve the greatest customer satisfaction. Having a strong background from working within the software development cycle will be a major pre-requisite for this role. If you are a quick thinker and able to deliver a high-quality code, quickly, using the latest frameworks and technologies – you should join us! Responsibilities:
Required Skill – General:
Required technical skills in Platform: Application Life Management:
Job Description Provides Level 2 Support to customers – resolving technical issues / error messages encountered by customers in a...
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