DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you’ll do
We are looking for a strategic, proactive, organized, dependable, flexible, and people-driven Executive Assistant, to support our India Site Leader and VP of Product Development, and broader organization. You will assume a wide range of internal, day-to-day responsibilities as well as external customer- and partner-facing tasks, all of which will require coordination, prioritization, confidentiality, and a high EQ. Using your exceptional strategic and critical thinking skills, as well as your focused multitasking capabilities, you will effectively and independently help to manage the executive’s time, while proactively future-planning, in order to make the team as efficient as possible and ensure smooth day-to-day business operations for the broader organization.
This position is an individual contributor role reporting to India Site Leader and VP of Product Development.
Responsibility
Perform administrative tasks including but not limited to calendar management, preparing meeting materials, presentations and other collateral
Arrange international and domestic travel and more
Attend and participate in staff meetings, and other business meetings, as needed, to build an understanding of the ‘Sign’ function, the DocuSign Agreement Cloud and the Business in general, in order to more effectively and proactively manage priorities
Take on, plan for, and execute small-to-medium-sized projects including but not limited to owning staff meeting agendas, content and follow-up items
Liaise with program management and talent acquisition to track and execute against hiring plans, space and business planning
Interface with the field and customer support teams to effectively triage and delegate incoming product and customer escalations to ensure effective and timely resolution
Arrange and coordinate medium-to-large onsite, offsite, and virtual meetings, liaising with other departments as needed for event execution support, while helping to drive agenda, content, speakers, and follow-up items
Arrange and coordinate logistics for customer meetings, conferences, and other events as necessary including both internal and external participants
Conduct new vendor and purchasing requests, as needed, following through to ensure prompt processing, approvals, and payments
Build and maintain cross-functional and cross-company relationships and leverage such relationships to execute all tasks efficiently and with the best interest of the department, company, and customers in mind
Act as back-up to other Executive and Administrative Assistants in the Product Development organization as needed
Perform other administrative related functions, delegated, or assigned
Support additional site-related HR operations until the entity is set up including onboarding and offboarding processes, and coordinating and facilitating employee programs
Assist with recruitment processes, such as job posting, candidate screening, and interview coordination while ensuring compliance with employment laws and regulations
Oversee day-to-day office operations, including facilities management, supplies inventory, and vendor management
Coordinate office maintenance and repairs, liaising with building management as necessary
Maintain office policies and procedures, ensuring a safe and efficient work environment
Plan and coordinate office events, team-building activities, and employee recognition initiatives
Manage office budgets and expenses
Job Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.
What you bring
Basic
Bachelor’s degree or equivalent experience
2+ years of administrative assistant work supporting VP-level executives or higher
Preferred
3+ years of experience assisting multiple executives in a Technology or R&D department
Proven experience as an Executive Assistant, HR Coordinator, or similar role, preferably in a fast-paced environment
Excellent organizational and time management skills, with the ability to prioritize tasks effectively
Ability to thrive in an unstructured environment with minimal direction
Able to manage multiple executives with different working styles
Experience working at a rapidly growing company
Experience and demonstrated success managing multiple priorities while working in remote environments and/or with remote executives
Strong computer and software skills (Google apps, Zoom, Concur, Microsoft Outlook, Word, Excel, and PowerPoint)
Excellent organization, attention to detail and ability to context switch between tasks and topics
High level of integrity
Excellent communication skills
Enthusiasm, adaptability, and ability to navigate ambiguity and take action accordingly
Life at DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.
Our global benefits
Paid time off
Take time to unwind with earned days off, plus paid company holidays based on your region.
Paid parental leave
Take up to six months off with your child after birth, adoption or foster care placement.
Full health benefits
Options for 100% employer-paid health plans from day one of employment.
Retirement plans
Select retirement and pension programs with potential for employer contributions.
Learning & development
Grow your career with coaching, online courses and education reimbursements.
Compassionate care leave
Paid time off following the loss of a loved one and other life-changing events.
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