Log In
Sign Up
Private Jobs / Private Sector
DrKamakshi Memorial Hospital Hiring for Patient Coordinator at India Full Time
Full Job Description
Job Details
Department
Patient Relations
Career Level
Patient Coordinator
Total Years Experience
1 – 3Years
Gender
Any
Job Location
Egattur
Quaification
Any UG
Job Description
Department
Patient Relations
Career Level
Patient Coordinator
Total Years Experience
1 – 3Years
Gender
Any
Job Location
Egattur
Quaification
Any UG
Job Description
Guide and assist the Patient’s in their visits to hospital. Resolve the Patient’s queries by being single point of contact. Guidance and counseling to the patients and their families. Help the Patients & relatives in taking admission and billing process. Updating and escalating the customer’s feedback to the PR Team. Maintain good rapport with the patient during their visit. Relationship between management and Patient’s beyond hospital visits responsible for overall customer satisfaction. Escorting the patient throughout the OPD and diagnostics department. Until patient/ guest leaves for the day. Follow standard help desk procedure. Inform management of recurring problem. Manages problem resolution for patient & relatives through feedback analysis in coordination with department head to develop proactive problem solutions. Need to take care of all other works which is assigned by the Manager.
Specialisation
Patient Care Coordinator