We are at a transformational moment in our company journey – and we’re so excited about it. Each day, we are finding new ways to strengthen our award-winning culture, and to accelerate creativity, innovation and growth. Our purpose is to help customers improve business performance with Dun & Bradstreet’s Data Cloud and Live Business Identity, and we’re wildly passionate and committed to this purpose. So, if you’re looking to make an immediate impact at a company that welcomes bold and diverse thinking, come join us!
Dun & Bradstreet Position Summary
Designation: Strategic Account Manager
SBU: Credibility & Business Insights Group (C&BIG)
Location: Bengaluru
KEY RESPONSIBILITIES
Complete Ownership of existing accounts from Lead Generation to Delivery of final service offering
Ensure Retention rate of 85% and upwards on the existing account base
Explore opportunities of upselling accounts through Cross- Sell / Upsell via other D&B product & offerings
Identifying Market Research opportunities in the existing accounts and build pipeline of the same
Identification and planning through risk profiling – High / Low and accordingly plan sales and revenue fulfillment
Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally
Responsible for the overall Accounts Receivables, Document collection for the allotted accounts
Provide industry updates / D&B updates on products, literature, CFO club initiatives, etc., at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings
Ensure Bundled sales of D-U-N-S Registered Seal in existing accounts, comprising at least 35% of volumes allocated
Would be responsible for the business targets of self
Operations
Always ensure process adherence and error free timely delivery of projects
Liaising with the operations team for a smooth delivery of the product and ensuring the service expectations of the customers are met
Maintaining the data / client contact details in appropriate data warehouses hygienically
Progress Reviews and Forecasting Reports are filed periodically as required by the Management
Regular update of all the activities in the tools provided and track the movement of all such activities
KEY REQUIREMENTS
MBA or any post-graduation with relevant experience of 3-5 years in business development.
Should have good knowledge of the local commercial and Industrial Belts.
Ability to comprehend and analyze financial statements.
Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment.
Should not have apprehensions to travel beyond city limits for the interest of business.
Strong analytical skills and ability to provide value added insights.
Possesses excellent MS-Excel, MS-PowerPoint, and MS-Word skills
Primary External Interactions:
Industry Chambers and Corporate Associations etc.
Primary Internal Interactions:
Managing Directors/Directors, CXO’s.
Secondary Interactions
Finance, HR, Facility, IT Infrastructure, Heads of Other SBU
Competencies:
Strong interpersonal skills.
Proven selling skills, especially handling key accounts.
Strong Communication and Presentation skills.
Strong research and analytical skills
Understanding of the basics of financials and accounting.
An understanding on the Corporate Business Models across industries, Industry Trends, Market Behavior etc.
Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law.
We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to TalentAcquisitionTeam@dnb.com. Determination on requests for reasonable accommodation are made on a case-by-case basis.
Please note that all Dun & Bradstreet job postings can be found at https://dnb.wd1.myworkdayjobs.com/Careers and all communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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