Dunzo Hiring for Analyst 2 at Bangalore Full Time

About Dunzo:

Founded by Kabeer Biswas, Mukund Jha, Dalvir Suri, and Ankur Aggarwal, Dunzo is a hyperlocal quick commerce company that connects merchants, partners, and users to facilitate transactions across courier, e-commerce and merchant logistics. Dunzo is present in the top 9 cities in India. Headquartered in Bangalore, Dunzo is backed by Reliance Retail, Google, Blume Ventures, Lightrock, LightBox, STIC Ventures, Alteria and 3L Capital. In 2021, Dunzo established the Dunzo Daily model using a network of micro fulfillment warehouses to be able to deliver speed, quality and reliability to customers and therefore an overall enhanced experience.

Dunzo is building a world for today, and we want you to build it with us.

Team Dunzo is passionate about finding solutions to local, offline challenges by leveraging technology to make the cities we grew up in, accessible, and convenient. Whether that’s giving our users back time to do the things they love, providing flexible earning opportunities to our partners, or expanding our merchants’ businesses – we’re passionate about what matters to you!

More Background:

Dunzo is a 24×7 delivery app that makes your city more accessible by getting the best of it at your doorstep. You can order groceries, food, medicines, and send packages within the city. Currently operational in Bangalore, Chennai, Hyderabad, Pune, Mumbai, New Delhi, Gurugram, Noida and Kolkata. We have plans to expand to various other cities in the country.

We are a hyperlocal logistics & transportation company that operates across various business segments, ranging from delivery of essentials via surface transport, operating warehouses to experimenting with e-commerce delivery using drones and sustainable modes of transportation using EVs. We were incorporated in 2014 in Bengaluru and have come a long way since then. We are also backed by some of the largest technology giants and Indian conglomerates.

We have our eyes set on making our cities more accessible and identify efficient ways to deliver smiles and get things ‘dun’ for our community of users, especially when it comes to delivery of essentials and groceries at your doorstep, 24X7.

The DUNvironment:
What’s it like to work at Dunzo?

• Lean and strong high performing teams
• Audacious problems to solve
• Focus on excellence
• Exposure to cross functional domains
• High autonomy and ownership
• Opportunity to work with the best talent
• Having fun while getting it Dun

Equal Opportunity Employer:

Dunzo is built on the belief system of upholding one’s dignity and creating an environment that encourages expression of one’s identity. Empathy and respect have been the core values that drive all interactions and decision points at Dunzo. We, at Dunzo are committed to continuously work towards creating an inclusive environment where all team members are treated with dignity and respect without any discrimination on any grounds such as sex, gender identity, caste, sexual orientation, region, race, religion, age, ethnicity, marital status, genetic qualities, disability, etc. We will strive towards building a non judgemental, safe & inclusive environment for individuals at every step of the way- be it in hiring, internal movements, career progression, performance assessments, learning initiatives and other benefits.

At Dunzo, we want everyone to feel truly welcomed and share a sense of belonging within the ecosystem. We believe in being respectful and collaborating in the spirit of partnership while we co-create and strengthen the ecosystem that is redefining the hyperlocal e-commerce experience.

Job Description:

We’re seeking a highly skilled analyst to help guide us in our mission to be the logistics layer of every city. As a member of our Analytics team, you will focus on solving organizational problems by analyzing data and generating insights thereby helping the company take more data-driven decisions.

Our ideal candidate is comfortable working with all levels of management to gain an in-depth understanding of our strategy and services. From day one, you will have an impact on the efficiency and effectiveness of our daily operations, and a lasting influence on our growth plans.

Objectives of this Role:

• Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions
• Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
• Participate in regular meetings with business and product team members, assessing and addressing issues to identify and implement improvements toward efficient operations
• Develop actionable roadmaps for improving workflows and processes, and establish and organize KPIs in line with directives

Responsibilities:

• Interpret data, and analyze results using analytics, research methodologies, and statistical techniques
• Develop and implement data analyses, leverage data collection systems and other strategies that optimize statistical efficiency and quality
• Prepare, analyze, and summarize various weekly, monthly, and periodic results for use by various key stakeholders
• Conduct full lifecycle of analytics projects, including pulling, manipulating, and exporting data from project requirements documentation to design and execution
• Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates

Skills and Qualifications:

• Bachelor’s degree, preferably in engineering, mathematics, business management, or economics
• 1+ years of experience in the analytics industry. Working in any e-commerce sector is a plus but not mandatory
• Knowledge of a variety of machine learning techniques (clustering, decision tree learning etc.) and their real-world advantages/drawbacks
• Advanced analytical skills with experience collecting, organising, analysing, and disseminating abundant information with accuracy
• Strong hands-on skills on Advanced EXCEL, SQL, Python, Tableau
• Problem-solving skills and ability to work in ambiguous environments
• Exceptional verbal, written, and visual communication skills