Full Job Description
Job Description:
Role Description
Responsible for handling escalated incidents and High Availability environment incident Management on UNIX Platform [ LINUX].Problem Management on LINUX platform. Perform Root Cause Analysis using quality tools.Change Management: Prepare Implementation, backout and test plan for Change records. Perform risk and impact analysis for changes.Configuration Management: CMDB audits and regular updates of CMDB.Routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changesHA engineering for architecture of HA environment with OS / patch Release management, Application load and maintain configuration of Central OS image servers.Scripting for monitoring/ automating the Sys admin activity for change scheduled as projects on multiple serversAnalysis of availability, configuration management for reporting to customerDisaster Recovery planning and conducting DR tests.Responsible for Standard Operating procedures issuance to incident management team.Prepare Service delivery reportsRoutine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changesResponsible for creating and maintaining Standard Operating procedures for incident management team.Indentify and drive continual improvement program in UNIX environment and improve the service efficiency.
Essential Qualifications
Bachelor of Engineering or 3 Year regular Diploma or GraduationTotal 8-12 years of experience and 8+ years relevant experience in LINUX administration.Experience in working with ITIL based delivery modelWork experience as a sys admin in enterprise class environment.Work experience on High Availability (Clusters) implementation, configuration and troubleshooting.Work experience on LINUX virtualization products.Experience in Shell/Perl scripting, security hardening and security tools.Interpersonal sensitivity and customer responsivenessLeadership skillsStrong consulting skills, flexibility and resourcefulnessAbility to communicate complex technical contents plainly and simply
Skill Desirable
SAN/Network hardware configuration Knowledge.Monitoring tools configuration KnowledgeKnowledge on backup tools, storage arrays, database [Oracle, SQL].Project management knowledge.Excellent knowledge of the IT environment and its future trends
Preferred Skills
Good Knowledge in Linux /Unix Server Installations & Configurations,Hands on exp with Virtual Servers,Good knowledge in Blade server administrationHaving certification in RHCE/SUSE. Very good Hands on exp in Clusters
o Clusters:
Redhat Cluster,
VCS or Veritas Cluster,
Sun Cluster,
VMWare Cluster,
SUSE Cluster,
HP-UX MC-ServiceGuard
Work Environment
Office environmentMay require on-call, shift, weekend and evening work
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