Electrower Technologies Pvt Ltd Hiring for Customer Service Coordinator at New Delhi Full Time

• Understanding all services currently offered by the company and its providers.
• Developing and maintaining customer relationships.
• Responding to customer enquiries over the phone, in person and via email.

• Resolving client issues in person, over the phone and via email.
• Creating regular reports on service levels and requirements.
• Evaluating overall service level and implementing continuous improvement tactics.
• Performing regular follow–ups with clients to ensure ongoing satisfaction.
• Using office computer software to enter data into databases and review and draft documents
• Should have experience in Solar Industry ( knowledge of Solar inverter, battery)
• Diploma/B.Tech- Electrical/ Eletronics

Job Type: Full-time

Salary: ₹15,000.00 – ₹25,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Morning shift

Ability to commute/relocate:

• Mundka, Delhi – 110085, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• Customer support: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Speak with the employer
+91 9958375461