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Private Jobs / Private Sector
Electrower Technologies Pvt Ltd Hiring for Customer Service Coordinator at New Delhi Full Time
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- Understanding all services currently offered by the company and its providers.
- Developing and maintaining customer relationships.
- Responding to customer enquiries over the phone, in person and via email.
- Resolving client issues in person, over the phone and via email.
- Creating regular reports on service levels and requirements.
- Evaluating overall service level and implementing continuous improvement tactics.
- Performing regular follow–ups with clients to ensure ongoing satisfaction.
- Using office computer software to enter data into databases and review and draft documents
- Should have experience in Solar Industry ( knowledge of Solar inverter, battery)
- Diploma/B.Tech- Electrical/ Eletronics
Job Type: Full-time
Salary: ₹15,000.00 – ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Morning shift
Ability to commute/relocate:
- Mundka, Delhi – 110085, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor’s (Preferred)
Experience:
- Customer support: 1 year (Preferred)
Willingness to travel:
- 25% (Preferred)
Speak with the employer
+91 9958375461