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Embright Infotech Pvt Ltd Hiring for Chat Process- Work from office at India Full Time
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Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Basic Qualifications:
Helpdesk Associate at Grade-4 position in Service Desk
Must be a Graduate.
Good communication skills with 6+ months of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Job Types: Full-time, Part-time, Regular / Permanent
Salary: ₹15,476.00 – ₹29,855.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift