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Private Jobs / Private Sector
ensign industries Hiring for Customer Care Agent at Ernakulam, Kerala Full Time
Full Job Description
We are looking for ideal candidates for a chat support system of an automobile company based out of USA.
- Work timings – Night
- Work Location – Kochi
Candidates must have
- Strong communication skills – written and verbal
- Adequate typing speed
- Ability to prioritize and multitask
- Ability to build rapport with the customers
- Knowledge of automotive sector (nice to have)
Responsibilities of the proposed role:
- Handle incoming tech-support chats and inquiries
- Provide accurate information to customers
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving support issues that comes up
Qualification – Any degree/diploma
Job Type: Full-time
Salary: From ₹14,000.00 per month
Schedule:
- Rotational shift
COVID-19 considerations:
All employees are required to wear a mask, common surfaces sanitized regularly.
Ability to commute/relocate:
- Ernakulam, Ernakulam – 682030, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Required)
Experience:
- Customer support: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Speak with the employer
+91 9620194900
Expected Start Date: 09/05/2022