Full Job Description
Full-time
Company Description
When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.
Job Description
Why we are looking for you
Understands and leverages best practices of Information Technology.
Working with one of the largest IT Support teams.
Working in a complex, enterprise environment with multiple, global data centers
Collaborate with various client teams/stake holders.
What you will enjoy in this role
Working with different kinds of customers contributing to varying kinds of Infrastructure environment
Hands-on experience with configuration, administration and troubleshooting of complex Windows environments
Administration and troubleshooting of all version of Microsoft Windows Server OS
Working on the cloud, Azure & AWS
Code and Contribute towards Automation
Align to Industry followed Security Standards
What you will do
Should have thorough hands-on knowledge on installing, administering and troubleshooting RHEL 5.x, 6.x & 7.x and Solaris 9, 10 & 11 OS.
Hands-on building and supporting physical and virtual servers (VMware).
Strong skill sets on Symantec/Veritas Enterprise Suite (vxfs, vxvm, vcs) management, and environment integration.
Hands-on experience with the complete patch management lifecycle including testing, deploying, troubleshooting missing patches and patch issues, etc. utilizing the change management process and patch management and automation tools necessary to ensure compliance and successful audits.
Desired skill set on LDOM, Virtualization technologies.
Remote administration using consoles like DRAC, SP, SC, etc.
Responsible for keeping management up to date on any outstanding production related issues.
Should possess certifications like RHCE (RedHat), SCSA (Solaris), VCP.
Automation of day-to-day jobs using scripting languages like Shell/Perl.
Should have basic understanding of installing and troubleshooting installation related problems for applications like Apache, IIS and databases like MySQL & MS SQL.
Provide training to team on the relevant technical subjects.
Help team in understanding and absorbing new technology. Work with various teams and stakeholder to roll out the same phased manner within given timelines.
As a Lead, drive projects through Jira and ensure we have the updates from team until closure.
Must have very good verbal and written communication skills, should be able to chair and participate in conference calls with international customers
Document and update Manual Operating Procedures (MOPs).
Qualifications
Knowledge of ITIL best practices
Excellent verbal and written communications skills
Experience in RHEL, Solaris, CentOS, DHCP, DNS, Ansible.
Have excellent knowledge on Storage – SAN, NAS, Veritas Cluster, Volume Management, BIND DNS, Jira, Confluence.
Desired to have hands on experience in troubleshooting server class hardware mainly with HP C7000 & C3000 Chassis, HP Blade systems, HP Synergy, DELL Blades, etc.
Working in a complex, enterprise environment with multiple, global data centers in collaboration with network, application, and including demonstrated collaboration with middleware teams
Willingness to work in 24/7 environment with rotational shifts.
Requires a minimum of 6 to 8 years of relevant experience with an Associates or bachelor’s degree.
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