Full Job Description
Full-time
Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
Why we are looking for you
Understands and leverages best practices of Information Technology.
Working with one of the largest IT Support teams.
Working in a complex, enterprise environment with multiple, global data centers
Collaborate with various client teams/stake holders.
What you will enjoy in this role
Working with different kinds of customers contributing to varying kinds of Infrastructure environment
Hands-on experience with configuration, administration and troubleshooting of complex Windows environments
Administration and troubleshooting of all version of Microsoft Windows Server OS
Working on the cloud, Azure & AWS
Code and Contribute towards Automation
Align to Industry followed Security Standards
What you will do
Responsible for configuration, administration and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).
Responsible for administration and troubleshooting of all member servers (IIS, File-Print, Antivirus, Security & backup servers, hardware technologies SAN, NAS, Storage and related client-side software)
Document and update Manual Operating Procedures (MOPs).
Automation of day to day jobs using scripting languages like PowerShell, VB, Batch, Windows WMI and Ansible
Responsible for keeping management up to date on any outstanding production related issues.
Responsible for managing the ticket queues and adhere to the SLA
Hands-on experience with the complete patch management lifecycle including testing, deploying, troubleshooting missing patches and patch issues, etc. utilizing the change management process and patch management and automation tools necessary to ensure compliance and successful audits.
Experience in a multiplatform OS environment (Windows 2008, 2012, 2016, 2019…)
Have excellent knowledge Microsoft PowerShell, Microsoft Batch Files, Microsoft Active Directory Domain Service, Domains & Trusts, Sites & Services, Active Directory DNS, and BIND DNS.
Desired to have AWS, AZURE, VMware ESXi and Hyper-V experience.
Desired to have hands on experience in troubleshooting server class hardware mainly with HP C7000 & C3000 Chassis, HP Blade systems etc
Qualifications
Requires a minimum of 3 – 6 years of relevant experience with an Associates or bachelor’s degree.
Knowledge of ITIL best practices.
Desired to have Microsoft, AWS, AZURE certification
Excellent verbal and written communications skills
Would you like to be part of an organization driven by enthusiasm and oriented towards global harmony and individual empowerment?...
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