Ergode IT Services Pvt. ltd. Hiring For Customer Service at Mumbai, Maharashtra Full Time

• CSE is responsible for responding to buyer queries and issues via emails.
• CSE is responsible for handling logistic queries and issues via emails.
• CSE is responsible for taking buyer, seller, and logistic calls.
• CSE is responsible for making outbound calls in case of follow-ups with buyers, sellers, and logistics.
• CSE is responsible for converting inquiry calls to sales.
• CSE is responsible for communicating with external coordinators (TX Warehouse) to resolve the cases.
• CSE is responsible for taking Website Chats

Please note – We are looking for the Night Shift.

Job Type: Full-time

Salary: Up to ₹25,000.00 per month

Schedule:

• Night shift
• Rotational shift

Job Type: Full-time

Salary: Up to ₹25,000.00 per month

Schedule:

• Night shift

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Speak with the employer
+91 7208054743