Escon Elevators Pvt Hiring for Customer Service Executive (after Sales Service) at Kandivali, Mumbai, Maharashtra, India Full Time

Job Description

Job Location: Kandivali & PuneProfile :
Collecting Lead from Lead Generators and follow up with New Customers for Third party AMC and Modernization.
Updating the Lead Generators on latest market updates to generate more enquiries.
Responsible for Sales from new AMCs , Repair and Modernization of Our lift and Third party lifts.
Responsible for sales from AMC Renewal of existing Customers & recovery of lost lifts.
Attending client meetings and submitting Quotations.
Following up with clients for payment collections as per the AMC contract.
Review discussions with service Engineers and Front-line Technicians in order to understand customers views to improve our post sales services.
Responsible for maintaining effective and cordial Relationship with Customers.
Keeping track of free maintenance period of clients and following up for paid AMC Conversions
Reporting the status to Operations Manager / Branch Manager.
Ensure timely preparation of 3rd party AMC letter and due the follow up with Maintenance Sales team to close the business.
Update the Maintenance Sales team report every day.
Maintain the data of Maintenance Sales team business
Negotiating and finalizing AMC rates with existing customers in consultation with HOD.
To get the billings done from Accounts Department timely.
Monitoring collections outstandingSkills Required: Sales Service Background
Negotiable Skill
Commercial Management
Field ExperienceJob Types: Full-time, Regular / PermanentPay: INR25,000.00 – INR35,000.00 per monthBenefits:

• Cell phone reimbursement
• Commuter assistance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Ability to commute/relocate:

• TTC / MIDC – Mahape, Navi Mumbai – 400710, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 3 years (Required)

Willingness to travel:

• 100% (Preferred)

Speak with the employer
+91 9892573785