Europ Assistance Hiring for Customer Service (part time) at Mumbai Full Time

Position: – Assistance Coordinator (part time- Rotational shift)

Experience: Min 6 months

Location: Andheri East, Mumbai

Note: Open to work in rotating shifts which includes night shifts in a 24×7 work environment.

Roles & Responsibilities:

• Resolve customer complaints via phone, email, mail or social media.

• Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

• Coordinate with customers, clients & internal operations team regarding case.

• Handle case related 2wheelers & 4wheelers services

Language Know: English & Hindi South Indian languages preferable (Tamil & Malayalam in particular)

Application Deadline: 16/11/2021

Expected Start Date: 16/11/2021

Job Type: Part-time

Salary: ₹9,217.00 – ₹20,000.00 per month

Schedule:

• Rotational shift

Application Question(s):

• Can you manage have your Own Computer & Internet?
• Does your computer have 8 GB Ram, Window 10, Intel or willing to update?
• Are Willing to part time on rotational shift?

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English, Hindi (Required)

Work Remotely:

• Yes