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Europ Assistance Hiring for Customer Service (part time) at Mumbai Full Time
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Position: – Assistance Coordinator (part time- Rotational shift)
Experience: Min 6 months
Location: Andheri East, Mumbai
Note: Open to work in rotating shifts which includes night shifts in a 24×7 work environment.
Roles & Responsibilities:
- Resolve customer complaints via phone, email, mail or social media.
- Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Coordinate with customers, clients & internal operations team regarding case.
- Handle case related 2wheelers & 4wheelers services
Language Know: English & Hindi South Indian languages preferable (Tamil & Malayalam in particular)
Application Deadline: 16/11/2021
Expected Start Date: 16/11/2021
Job Type: Part-time
Salary: ₹9,217.00 – ₹20,000.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Can you manage have your Own Computer & Internet?
- Does your computer have 8 GB Ram, Window 10, Intel or willing to update?
- Are Willing to part time on rotational shift?
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- Customer service: 1 year (Required)
Language:
- English, Hindi (Required)
Work Remotely:
- Yes