EVM Light Commercial Motors Hiring for Assistant Service Manager at Thiruvananthapuram, Kerala Full Time

Edu. Qualification

Diploma or Degree in Automobile /Mechanical Engineering

.

Experience

Minimum 3 Year exp. in Automobile industry,

Ability to handle branch Independently in the absence of Service Manager

Job Description

• Assist Service Manager in all service Related Complaints.
• Ensure high quality service and repairs are provided to customers
• Direct and schedule activities of service staff
• Forecast goals and objectives for the department and endeavor to meet them
• Monitor the flow of work in the Service Department and intervene as required to ensure work is completed properly

• Comprehend, keep current and comply with laws that affect service operations
• Keep abreast of new equipment and tools and recommend purchases
• Maintain service records and reporting procedures required by the manufacturer and general management
• Observe repair order trends, such as number of repair orders completed, number of items per repair order, dollar sales per repair order and dollar sales per Service Advisor
• Plan, analyze and manage department finances through determining shop capacity, services in customer demand, and how department skills match customer requirements
• Establish processes and standards to ensure customer satisfaction and efficient operations
• Review completed jobs for quality control purposes

Job Types: Full-time, Regular / Permanent

Salary: From ₹15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Remotely:

• No

Speak with the employer
+91 8281277752