FIS Global Hiring for Account Services Associate – Trust Accounting at Pune, India Full Time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team We are Reliance Trust Team providing Investment Accounting Services to our Trust Client Globally, we have different teams working on Position Recon, Cash Recon, Exception Resolution, Financial Reporting, Trade Team and so on.

What you will be doing This position works with Operations management: identify the opportunities within team for efficiencies, managing multi-functional team with critical deliverables, work on transition business from one location to Pune, Open to work in shifts to cover client requirements.

What you bring: Knowledge / Experience

• Min 8+ years of experience on handling medium or large team within operations.

• Strong understanding financial products like Bonds, Mutual Funds, SWAPS, Equities etc.

• Knowledge of Reconciliation and reporting is must. Good to have knowledge on Trade Settlements lifecycle, Corporate actions, Accruals.

• Knowledge around business transitions and required documentation is must to have.

• Should have exposure around audits (internal and external) and strong understanding around Risk and Control framework.

• Establish strong relationship with onshore counterparts.

• Working closely with the team to identify process needs, putting strong controls in place, reviewing work and reviewing process related documentations on timely basis.

• Able to complete regular one to ones and year end performance reviews with all necessary documentation.

• Identify and resolve any issues related to process, people and others to line management on urgent basis with possible solution.

• Plan staffing requirements according to business needs.

• Should be very active who can discover out the opportunities in existing business by gaining efficiencies, Automating the processes, identifying the Risks in current process and act to mitigate those risk.

• Should be able to control the attrition in team and take all necessary actions to make sure it is minimal.

• Assists in tracking, compiling and completing Reports/ MIS as assigned

Skills

• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients

• Client Focused

• Prior experience in knowledge transition is essential

• Hands-on experience in handling Metrics, Volumes and other SLAs (including escalations) is required;

• A ‘can-do’ attitude and the ability to work in a team environment and adapt to change is essential

• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients

• Attention to detail

• Client Focused

• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

Qualifications

• Masters/Bachelor’s Degree in Accounting, Business Management/Administration or related field of study.

Competencies

• Fluent in English

• Excellent communicator: ability to discuss process issues, concerns with onshore counterparts and get it resolved.

• Attention to detail: track record of authoring high quality documentation.

• Organized approach: manage and adapt priorities according to client and internal requirements

• Self-starter but team mindset: work autonomously and as part of a global team

• Collaborative: Collaborate with different groups and complete the assigned task.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

• A competitive salary and benefits

• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world’s largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. (https://www.fisglobal.com/-/media/fisglobal/files/policies/privacy/online-privacy-notice/english.pdf?la=en)

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice (http://www.fisglobal.com/privacy) .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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