Fiserv, Inc Hiring for Professional, Collections at Gurgaon Full Time

• Responsible for business-to-business collections efforts primarily for US Clients

Accounts Receivables – from initial contact till closure.

• Review assigned worklist daily & act as per requirements on various client

accounts.

• Dispute Management – Handling client invoicing disputes
• Maintain recurring contact with clients with past due receivables & resolve

discrepancies if any identified through timely inter-department coordination

• Maintain up to date notes in the system for the collections related interactions

taking place through email or calls

• Support other departments such as client management, billing or cash

applications with their inquiries pertaining to open AR or any deductions from
client.

• Provide appropriate notes for AR reviews with business owners.
• Will be responsible to meet assigned monthly, quarterly & yearly goal in

alignment with business requirement.

• Must be flexible with shift timings

Experience Needed:

• Minimum 4 to 8 years’ experience in International Collections – US preferred
• Excellent written & verbal communication skills. Must possess experience in

interaction with US/international clients over the phone

• Candidate must be client experience oriented & possess problem solving abilities
• Prior experience with SAP or similar ERP preferred