Flipkart Hiring for Assistant Manager – Central at Bengaluru, Karnataka, India Full Time

Company Overview

Flipkart is a leading e-commerce company committed to delivering Superior Last Mile to its customers. We are currently seeking a motivated and talented individual to join our Central City Logistics supply chain team as an Assistant Manager.

Job Summary

The Assistant Manager will play a crucial role in supporting the efficient management of our supply chain operations. The primary focus of this role will be on monitoring and improving key performance indicators (KPIs) related to imperfection and return to origin (RTO). The ideal candidate will be detail-oriented, analytical, and possess a passion for optimizing processes to ensure seamless supply chain operations.

Key Responsibilities

Manage Return to Origin (RTO) Process:

• Track and assess the RTO rate for products returned to the origin due to various supply chain reasons.
• Work closely with the design, product, quality, analytics and operations teams to deepdive and build action plans to reduce customer pain.
• Work on pilot initiatives to minimize RTO rates and optimize the current processes with scalable cost-effective solutions.

Program Management Imperfection KPI

• Track and analyze the rate of imperfections in the supply chain process across the last mile supply chain network pan-India.
• Collaborate with cross-functional teams to implement corrective actions and reduce imperfection rates.

Data Analysis And Reporting

• Create comprehensive reports and dashboards to present KPI performance and trends to leadership.
• Provide actionable insights to the supply chain team and management for informed decision-making.
• Presenting key insights and progress in weekly review meetings to update leadership on KPI performance and improvement initiatives.