Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
In this role, you will be delivering high quality, personalized customer service in a team based HR Shared Services environment. Key accountabilities include data management, transactional processing, and document management. This will include ongoing auditing, heavy involvement in validation processes and guidance to users as to how to use the system. .
You’ll be involved in the following tasks
Receives and timely processes transactions in the HCM through case management system and inquiry management tools
Manages to Service Level Agreements for all assigned cases
Performs background research and follow-up activities to resolve customer issues, and communicates results/findings
Audits and validates documentation for new hires to ensure payroll accuracy
Cross trains in other areas of the team including timekeeping
Collaborates with the team and makes recommendations for process simplification that can enhance the customer experience or improve effectiveness
Updates HR intranet portal content and partners with others to ensure information is current
What do you need for this job:
Associate degree; or combination of education and experience
2-4 Year’s experience in a Human Resources, with Shared Services environment experience preferred
1 year experience with Workday (HCM)
English language skills. Additional language skills a plus
Previous experience with Kronos a plus
Ability to produce quality work within deadlines, in a structured, measurement-oriented environment
Be comfortable with technology and proficient with Microsoft Office products, including Excel
High integrity and discretion regarding the handling of confidential information
Excellent interpersonal skills with a high degree of tact and diplomacy
Flexibility to handle changing work demands
Req ID : R-1476
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words “Accommodation Request” as your subject line of your email. For more information, read the Accessibility Process.
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