FNZ Hiring for Office Manager/Receptionist at Gurgaon, Haryana Full Time

Full Job Description
Role Description

The first point of contact for all visitors to the India office and all callers through the main FNZ telephone line.

This role will provide administrative support to the business and will ensure office facilities are maintained to a level that meets the demands of a creative and innovative company.

Organisational Design

This role will sit within the Support Services

Team Responsibilities

The support services team is responsible for supporting the business, providing a quality service to both internal and external clients.

Specific Role Responsibilities

Greet guests and welcome people for meetings.
Booking in all visitors using building specific booking systems and liaising with the building reception and security teams.
First point of call for all telephone calls for the business and relaying messages.
Regular management and ordering of office consumables, stationery and kitchen supplies.
Record office expense in the monthly tracker. Ensure it is kept in line with numbers that were allocated. Save office cost in possible areas.
Carry out global procurement policy in each office procurement.
Keep the general office area and meeting rooms tidy, respectable and secure, and ensure the smooth running of all meetings/arrange catering, coffees, water etc as required.
Work closely with the Divisional Office Manager to ensure COVID 19 cleaning & PPE is well managed.
Support the Office with admin and reception cover.
Arrange couriers for deliveries.
Work closely with the Divisional Office Manager and maintain strong communication links across the admin team/business.
Assist HR to ensure Health & Safety processes are kept to standard.
Provide cover for holidays within the admin team.
Ensure all office equipment and appliances are in good working order. Quick respond to emergencies.
Events support when demanded.
Undertake any other projects/tasks as may be reasonably required to facilitate the smooth operation of the Company.

Experience & skills required

Motivated to exceed expectations, and ability to represent company image and values.
Proactive
Eye for detail and perfectionist’s view of service standards.
Good problem solver – logical and reactive in response to unexpected queries/circumstances.
Must demonstrate flexibility to get involved in tasks at all levels.
Must demonstrate flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines as required.
Relationship building skills essential for staff, customers and service providers.
A good working knowledge of Word, Excel and PowerPoint.
Confident, and able to take initiative given client and delivery-focused environment.
Independent, self- directing and delivery focused working style.
Good team communication skills, confident in dealing with internal and external clients.
An understanding of confidentiality issues and the use of discretion.
At least 3 years working experience in overseas company
Experience in fast growing company will be value added