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Private Jobs / Private Sector

For a Client of Teamlease Digital Hiring for It Engineer Developers at Kolkata Full Time

Job Description

• Day to day troubleshooting for Incidents & Problems reported by

users and timely update in the ticket logging tool

• Troubleshooting desktop / laptop OS issues

• Installation / re-installation / configuration / Troubleshooting of

systems, printers, scanners

• Installation/re-installation/configuration / Troubleshooting of

software/applications

• Installation / configuration / Troubleshooting of e-mail client

• Install approved patches onto desktops / laptops which have failed

automatic update

• Good Communication Skills

• Handle IMAC’s (pre-approved, low impact – Install, Move, Add and

Change)

• OS builds from approved image

• Problem solving Capability in Wipro, IBM, HP and Dell and other

vendors laptop/ desktop Hardware

• Ability to quickly analyze & diagnose technical problems

• Quality and Process Knowledge

• Should be good in client communication skills

• Willing to Work on Shifts based on the projects need

• Desktop/phone setup for projects.

• Coordination Skills- would be required to coordinate between project

SPOC’s and Location BITS team for issue resolution

Job Overview

  • Date Posted:
  • Location:
  • Job Title: For a Client of Teamlease Digital Hiring for It Engineer Developers at Kolkata
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