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Private Jobs / Private Sector
Ford Motor Company Hiring for Wholesale Admin at Chennai, Tamil Nadu Full Time
Handling general queries and associated administration from Ford Motor Company, Ford Dealers within regions and other internal and external customers as required.
Accurate and timely administration of key processes on in-house software systems
Raising of payments and invoices to Ford Motor Company and other customers as required
Issuing daily statistics to assist with resource management, performance metrics and quality measurements
Review and clearance of manual suspense payments and reconciliations
Support ongoing projects and new system launches
Provide support to other business center teams within Wholesale and Dealer Credit operations as required
Accurate and timely administration of key processes on in-house software systems
Raising of payments and invoices to Ford Motor Company and other customers as required
Issuing daily statistics to assist with resource management, performance metrics and quality measurements
Review and clearance of manual suspense payments and reconciliations
Support ongoing projects and new system launches
Provide support to other business center teams within Wholesale and Dealer Credit operations as required
Candidate must be able to communicate effectively at a business level in English.
Flexibility to work in different shift hours to meet the business requirement.
Positive approach in providing excellent customer service and taking accountability for resolving or escalating customer queries as required.
Confident in meeting deadlines with minimal supervision, whilst maintaining high level of quality and efficiency.
Experience in handling multiple SLAs and good conceptual understanding of the business.
Willingness to learn new skills and put into practice, developed through on the job trainings.
Strong understanding of MS Office Tools
Strong analytical skills