Franklin Templeton Investments Hiring for Supervisor Investment Operations at Hyderabad, Telangana, India Full Time

Job Description

At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 12,000 employees working in 34 countries around the world are dedicated to servicing investment solutions for our clients in more than 160 countries. For more than 70 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.

What is the Supv – Investment Ops India responsible for?

• This position supervises the Foreign Exchange (FX) trade processing group by providing administrative direction, training and staff development, coordinating workflow and reviewing critical reports and technical procedures. An ideal candidate will have prior experience in cash settlements and FX operations.
• The FX Supervisor will ensure that the group’s daily processes are in compliance with the latest regulatory, internal audit and client requirements as well as industry standards. The following are the key expectations from an individual performing this role:

What are the ongoing responsibilities of Supv – Investment Ops India?

• Manage the daily workflow of the FX processing team to ensure timely and accurate transactions processed and accounted for and operational risk is minimized.
• Keep up to date on vendor systems, market developments (settlement cycle changes) and hold regular vendor relationship management calls;
• Ensure reports are reconciled between vendors, regulators and originating systems;
• Responsible for the training and development of assigned personnel. Establish career plans with staff;
• Plan and set departmental goals. Assist manager in developing and improving procedures given the current systems utilized, new systems being developed and encompass any new regulatory, market or client requirements;
• Identify and participate of project activities, resources planning and identify barriers as well as implement project strategies;
• Business Continuity – provide direction and make decisions during unexpected events. Assist in developing and maintaining business continuity procedures;
• Strategic Planning – participate in meetings and develop a strategic business plan for the team;
• Crisis management – Ability to recommend and implement a plan of action to meet objective when the systems are down, system processes are not functioning or other uncertainties in the system environment;
• Audit Coordination – Point of contact for audit inquiries, participate in meetings, facilitate responses to requests from the auditors.
• Supervises the daily, weekly, monthly and quarterly functions by reviewing daily work, addressing and resolving technical and logistical issues as they occur, thereby ensuring the accuracy, quality and timeliness of the reports and processes;
• Ensures that reporting processes are conducted in compliance with internal controls and regulatory requirements;
• Resolves and escalates problems;
• Supervise daily work in accordance with department’s review checklists;
• Ensures that all daily work is performed within policy and procedural guidelines;
• Ensure the security of sensitive data attached to the reporting and counterparty communication processes;
• Ensure appropriate time zone coverage for all activities daily.

Process improvement:

• Leads and participates in various projects in the department; Identifies project objective, resources and barriers, and implements project strategies; Ensures successful and timely completion of projects.
• Evaluates and offers suggestions for improvement to workflows, departmental policies and procedures.
• Works to enhance Straight Through Processing for all functions performed
• Leads testing of new systems/functions
• Drives for solutions by constantly looking at reducing risk and streamlining processes

Staff development:

• Leads training of staff on GTS policies and processes
• Conducts staff appraisals and identifies development paths
• Motivates and challenges staff
• Conducts annual performance evaluations

Risk Management:

• Manage risk and prioritize the workload effectively
• Escalation of potential issues at earliest possible opportunity
• Highlight issues and report root cause and trends to management
• Coordinate audit reviews, responding timely and thoroughly

What ideal qualifications, skills & experience would help someone to be successful?

Knowledge, Education, And Experience:

• Bachelor’s degree in business or related major or equivalent experience is required for this position;
• Graduate level finance or business courses will be viewed favorably;
• Professional qualification/certification in finance, accounting or management highly preferred
• Five to ten years of investment industry experience required;
• Two years or more of regulatory and client reporting exposure is preferable.

Skills And Abilities:

• Strong analytical and organizational skills with the ability to work in a fast-paced, team-oriented environment;
• Timeliness and ability to adapt with wider changes in the market;
• Very good command of English both spoken and written – the role is entirely English speaking;
• Proficient in MS Office applications;
• Excellent verbal and written communication skills;
• Effective interpersonal and people-management skills;
• Effective leadership skills.

Problem Solving And Decision Making:

• Ability to analyze problems and determine and/or recommend resolutions;
• Solves problems of difficult scope and high complexity.

Supervisory Responsibility:

• Supervises the daily workflow of a functional group.

Licenses And Certifications:

• ACAMS Anti-Money Laundering Certification desired

Shift Work Timings – 6:30 PM – 3:30 AM IST

What makes Franklin Templeton Investments unique?

In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewards —the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.
Highlights of our benefits include:

• Professional development growth opportunities through in-house classes and over 150 Web-based training courses
• An educational assistance program to financially help employees seeking continuing education
• Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)
• Life insurance for protection of employees’ families
• Personal accident insurance for protection of employees and their families
• Personal loan assistance
• Employee Stock Investment Plan (ESIP)

“Location specific benefits” as mentioned below

• Onsite fitness center, recreation center, and cafeteria
• Cricket grounds and gymnasium
• Library
• Health Center with doctor availability
• HDFC ATM on the campus

Franklin Templeton Investments is an Equal Opportunity Employer. We invite you to visit us at Franklin Templeton Careers to learn more about our company and our career opportunities. Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need a workplace arrangement to search for, or apply for, one of our positions please send an email to accommodations@franklintempleton.com . In your email, please include the arrangement you are requesting and the job title and job number you are applying for. We will review the request and make a best effort to enact the arrangement. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.