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Private Jobs / Private Sector
Fundexpert Fintech Pvt Ltd Hiring for Customer Support Specialist (Fintech) at Bangalore Full Time
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* Work with support team to provide product support and assistance to customers.
*Provide product trainings to staffs and customers.
* Work with support team to evaluate complex customer problem, identify root causes and derive resolutions.
* Analyze customer suggestions and recommend product revisions.
* Work with sales team in product promotional activities.
* Coordinate with business units to support new product developments and existing product enhancements.
* Support Account Managers in identifying new customers and retaining existing customers for business growth.
* Develop knowledge bases and FAQs for product support activities.
Job Types: Full-time, Regular / Permanent
Salary: ₹260,000.00 – ₹480,000.00 per year
Benefits:
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Old Airport ROad, Bengaluru – 560017, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Expected Start Date: 10/05/2022