Future Zone Placement Services Hiring for Customer care executive – Bangalore at Bangalore Full Time

Job description

Customer Care Executive
To assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer

Note- Excellent Communication in English and Hindi is mandate
Job Location – Bengalore – Smartwork,Marathahalli,Shivaji Nagar,Whitefeild,Ballendure

Work Form Office

Recruitment:

• Candidate should have excellent communication skills in English and in Hindi both the Language.
• Job location will be Bangalore.
• Experience – 1 Year & above on paper any field
• Qualification – Graduate & above any stream
• 6 days Working days with Rotation shifts.
• Rotational Shifts / 9 hour and 1 Rotational Off
• Work Type – Permanent, Full Time

· Salary Slab: upto 23K CTC Depending on the Experience

KEY SKILLS:

“Customer Care Executive” must have outstanding verbal, written and listening skills (English) Understands details of several functions to provide quality service & carefully write/type messages to ensure professional tone

• Assist customers via Voice , call
• Excellent communication skills in English and in Hindi
• Basic Knowledge of Customer Service
• Good comprehension skills
• Analytical & Probing skills
• Open to 24/7 environment

JOB DESCRIPTION:

• Need to respond to customer via Voice , Call
• Handle queries and complaints of customers
• Transaction handling Services, Problem Solving Efficiency
• Numerical Ability, High level of accuracy
• Energetic, friendly and approachable individuals who that understand the importance of great customer service
• Responsible to deliver high quality and productivity results that meet the identified targets
• Ability handle tough situation with customer
• Strong ability to multitask and take fast decisions independently
• Maintains composure and patience with customers
• Correctly follow and implement different quality standards/definition documents

Job Type: Full-time

Relocation Benefits: 10 Days accommodation & 1 way travel reimbursement

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹23,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Joining bonus
• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• total work: 1 year (Required)

Language:

• Hindi and English (Required)

Speak with the employer
+91 8817845518