Job Description Summary
The Sales & Sales Operation Manager will be a responsible for Key Customers in India region & support Sales Director in running the Sales Operations operating routine for South Asia. In this role you will
Job Description
Sales Responsibilities
within a geographic area / assigned customer responsible for selling product(s), services, parts, solutions, responsible for sales development cycles from prospecting, detailed presentations & negotiation to closing & following up indent-to-order for assigned operating plan.
you will identify opportunities to grow Pipeline (Commit, Orders, CO, ) through increased outage visibility and bid participation.
understand the Customer’s CTQ’s, and relay them to the deal teams, map customer’s stack holder, decision process, evaluation criteria and ordering cycle and align it with outage timeline.
you will collaborate with commercial, application engineering, product sales, CSA Sales, Upgrades, and other key constituents highlighting customer concerns for resolution as Voice- of Customer (VOC)
providing timely, accurate and complete forecasts of commitments, orders and sales through pacing, progress & key deals tracker. Complete Outage Visibility & Participation and keep the NEX updated.
Maintaining up-to-date knowledge of power market/trends, supply / demand balance, technology, pricing, risk, regulations & competition.
Sales Operations Responsibility.
Lead process improvements and drive simplification projects/kaizens that reduce waste and improve customer satisfaction. Drive daily/weekly management rigor for the commercial team.
Establish a data driven culture, to ensure teams maintain accurate/zero defect data across systems including NEX, Demantra, smartsheet etc…
Business intelligence / Outage & Pipeline management
Partner with commercial team to monitor market trends, customer, competitors, and support country-by-country market insights & strategy building, and developing annual market handbook
Supporting the rigor around customer planning with Account Managers & cross functional teams, identify account strategy changes, provided visibility to process steps that enables the teams properly integrate customer budgets & outage planning cycles, with support from pole business intelligence leader.
Support overall outage mining and planning to enhance business growth, ensure 100% outage participation, improved outage realization & disposition (in NEX), forecast long term biz outlook (SAS outage view/entitlement vs participation) to drive key commercial decisions to maximize share
Partner with commercial finance & pole sales operations excellence leader to lead overall pipeline management (in NEX), providing leading indicators in terms of pipeline health, convertible order health
Support sub region GM in managing deal progress with leading indicators in terms of R status movements, commercial progress enablers, identify key stagnant deals that require leadership support
Work with IT/NEX team to simplify/automate reports to reduce or eliminate manual processes.
Qualifications / Requirements
Bachelor’s degree from an accredited university or college, preferably in an Engineering or Business discipline
At least 8-10 years of sales/commercial experience, of which at least 3 must be in the power generation industry.
Ability to travel regularly.
Ability to establish a data driven culture.
Desired Characteristics
Ability to develop influential customer relationships,
Strong Analytical mindset to drive operational rigor.
Strong interpersonal and negotiation skills, both internal and external
Strong communication skills at all business levels including with senior leadership.
Strong customer & Long-term business mindset
Additional Information
Relocation Assistance Provided: No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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