We are an edutech company and a GIGL-leading app in book summaries with more than 3M+ downloads, 4.8-star ratings, and 135k reviews.
About the job
Key responsibilities:
1. Processing orders and transactions
2. Resolving issues and troubleshooting technical problems
3. Providing proactive customer outreach
4. Handling customer complaints
5. Collecting and analyzing customer feedback
6. Responding to customer reviews
Required:
1. Should have experience of 2-5 years
2. Hindi and English mandatory
Job Types: Full-time, Regular / Permanent
Salary: ₹10,000.00 – ₹15,000.00 per month
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
Language:
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