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Private Jobs / Private Sector
Gmoney Pvt Ltd Hiring For Customer Service at Mumbai, Maharashtra Full Time
Job Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Salary: ₹114,532.27 – ₹299,279.10 per year
Schedule:
- Day shift
Speak with the employer
+91 8433717573