To facilitate hassle free passenger experience for all VVIP / VIP / CIP / Celebrities/ Government authorities who travel through RGIA. He / She will solely be responsible for the upkeep & monitoring of the reserved lounges/ Ceremonial lounges and other facilities used by VVIP /VIP/ CIP / Celebrities / Government authorities, who are eligible to avail special services/ courtesies.
Responsible to prepare & plan MIS with zero error for all BJPMC (Bureaucrats, Judiciary, politicians, media and Commercially important person). The role needs to be proactive in planning and arrangement of preferences, requirements of VIPs in terms of their movement in the terminal.
To Assist the shift manager in enhancing the brand perception of GMR by conducting show around for dignitaries. The role has to coordinate with multiple government stakeholders to ensure smooth & hassle free travel and there by enhance the passenger experience and outlook of dignitaries about the airport/ organization.
To take the responsibility of taking charge as a shift lead in their absence, and manage the operations.
ORGANISATION CHART
Accountabilities
KEY ACCOUNTABILITIES
Key Performance Indicators
Monitoring of Reserved Lounges upkeep, Decorum, decency and grooming among lounge attendance, Availability of food & beverage, manning of lounges as per SLA/ need.
100 % compliance
Prepare & plan MIS with zero error for all BJPMC (Bureaucrats, Judiciary, politicians, media and Commercially important person)
No of errors
Coordinate with airlines for seat blocking, completing check –in process in advance (if applicable) collecting boarding cards/ baggage tags and escorting the VIP to lounges/ boarding gates through FastTrack. Coordinate with agencies/ stakeholders to achieve the desired.
% Adherence
Establish rapport and liaison with agencies i.e. customs/Immigration/CISF/Airlines and other regulatory agencies to enable smooth operations
No of new contacts established
Showcasing Airport , GMRVF And Other Facilities To VIP/VIP/Head
of Political Parties/CIP/Bureaucrats & Media
Numbers
Proactive assistance to needy passengers
Feedback/ observations
EXTERNAL INTERACTIONS
External
Liaising and coordination Airlines, Ground Handlers, Customs, Immigration, CISF, State Police, APHO, Legal Metrology, AAI, DGCA, MoCA, , Telangana & AP Govt officials , Concessionaires, Service providers and contractors.
Government Protocol Division for smooth Coordination of facilitation for Union Ministers and Bureaucrats from Govt. OF India.
Central Industrial Security Force (Security wing at Airport) for coordination and seamless facilitation of VIPS through FAST TRACK at Entrance and Security Check.
Immigration and Custom officials for smooth facilitation of VIPS/VVIPS.
INTERNAL INTERACTIONS
Interaction & coordination with all internal departments, stakeholders, service providers.
FINANCIAL DIMENSIONS
Other Dimensions
4-6 subordinates, including outsourced staff.
Education Qualifications
Relevant Experience
Minimum 7-10 years of experience in aviation/ hotel/hospitality sector. Preferably Aviation industry background.
COMPETENCIES
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> https://adsclique.com/ Full Job Description Requirements: Actively seek out new Sales Opportunities. Experience generating leads through...
Apply For This JobJob Description Job Details Designation MIS Executive Experience 1+ Year Industry IT / Software / Hardware & Networking Qualification’s Graduate...
Apply For This JobFull Job Description Company Description UNIFY Dots is a global technology and software solutions company specializing in Microsoft Dynamics 365...
Apply For This JobJob Description Must have at least 3+ years of experience as a SharePoint Administrator Must have experience on SharePoint and...
Apply For This JobFull Job Description Supervising the day-to-day operations of the administrative department and staff members.Hiring, training, and evaluating employees and taking...
Apply For This JobIntroduction In this role, you’ll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry...
Apply For This Job