Location(s) : Bengaluru, KA
Experience : 7 to 10 years’ relevant experience as an Automobile Sales Trainer
Duration: Full-time
Qualification: Graduate in any stream with additional qualification / specialization in Sales and distribution in Automotive industry. Candidates with Instructional design background would be an added advantage.
Control and maintain learning ambience within the training session.
Provide constructive feedback on participant performance.
Conduct assessment and share results with participants/concerned.
Assign learning tasks after a training/before training.
Conduct certification.
Skills:
Should be fluent in English and Kannada or Regional languages
Should have adequate market knowledge, clear understanding of automobile industry, awareness of technology used in premium and super premium cars.
Excellent platform, participant orientation, group facilitation, presentation skills
Able to read, understand and interpret the written Information clearly.
Able to communicate and deliver Training in English, Hindi, Kannada and other regional languages.
Openness to travel frequently within India.
Key Responsibilities / Duties:
Conducting Training – Training delivery which includes classroom, virtual tools and on job training on site at dealership location.
Conducting Training on Product, Sales process, IT systems, People Management, Business Management to dealer manpower (Dealer Sales teams including Sales Managers / General Managers and need based on the job coaching)
Trainer to modify training content with new inputs (minor changes), vetting and validating existing content and mapping competition related content.
Consulting brands on effectiveness- Providing feedback on making the training content effective/changing content structure, etc.
Ensure the soft skill and etiquette part covered in regular training modules to enhance customer satisfaction and organizational goal.
Need based carry out Assessment centre and final certification of dealer participants to ensure the desired quality being maintained.
Conduct mystery shopping of other brands to upgrade knowledge and content.
Conducting coaching to enhance candidates’ productivity contributing to profitability
Representing Brand values- Trainer to display the brand in terms of temperament, individual brand values and training content/styles.
Maintain knowledge about brand KPI and assist dealers in achieving the same
Report preparation post training and sharing with desired stake holders within 3 days of training event completion.
Ensuring training aids arrangement and vehicles availability as and when required.
Ensuring self-grooming and upkeep of all records
Participation in brand events – Like skill contest, prepare test papers, activities, evaluation, own up tasks and execute them.
Skill Upgradation- Participate in trainer knowledge upgradation workshop, Train the Trainer programs, Pedagogy workshops, online upgrade training and international training events.
Best Practice and Innovation- Implement best practices in a year in training that impacts learning, reduces cost or improves operational efficiency.
Need based trainer to perform administrative task like coordinating with dealership HR manager / Sales Manager / training coordinator for nominations, action plan follows up, manpower data etc.
Planned leave to be informed a month prior to the Training Manager.
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