Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 – 400 guests.
Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre
Job Description
Prime Function:
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
Operational Management
Ensure quality and appropriateness of customer service provided.
To maintain Front Office log book and shift reports.
Respond to inquiries and resolve problems in an effective manner.
Ensure all guests receive a swift, smooth, professional and friendly check in and check out
Ensure quality in all aspects of the job.
Maintain record of all banquet and any other functions in the hotel.
People Management
Provide effective support to the team to enable them to provide effective and efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Qualifications
Hotel Management Graduates / Diploma or equivalent qualification
Additional Information
Minimum of 0-1 years of Experience or Freshers
Job Description FRESHER Vacancy for B.E/B.Tech Engineering Graduates in MNC Sector.VACANCY FOR GRADUATE ENGINEERING FRESHERS IN MNC PROFILE.QUALIFICATION: B.E OR...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Drafting and pleading skills will be considered as added advantage. The candidate should be conversant...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> The KYC/AML Officer is a member of the KYC department responsible for opening, amending, reviewing...
Apply For This JobTogether, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world’s best talent to realize...
Apply For This JobBrand Planning Ideating and strategizing 360-degree marketing campaigns for launch and sustenance campaigns- Create Viral and Organic reach for the...
Apply For This JobAre you ready for the Most Impactful Work of Your Life? Signant Health is a global evidence generation company. We’re helping...
Apply For This Job