Harris Computer Systems Hiring for Patient Account Associate at India Full Time

Handles phone, mail and personal inquiries from and regarding patient’s accounts in a professional helpful manner.

-Bizmatics patient calling team will be reaching out to patients to get update on below scenarios when practice has signed for PFS services:

-Insurance eligibility related: Patient Policy termed/inactive on DOS/Policy in Probation or Grace Period/ Policy Lapsed or irregular premium payment

-COB info/Not updated

-Patient Name or ID Mismatch (Need Demographic Details)/Cannot identify patient

-Pre-Existing condition Details from Patient/accident form sent by insurance to patient

-Workers compensation case is Closed

-Claims Paid to Patient

-bad mailing address

-Maximum sent statement/Prepare uncollectible account for 3rd party collections

-Pt estimation

-Payment plan set up

+Bizmatics patient calling team will attempt twice to call patient and if we are unable to reach the patient: we will bill the patient/Move to collection agency/adjustment as per practice update

-providing report to CM/practice about pt collection monthly/weekly(as per practice update) and monthly data for invoicing

For Incoming pt calls:

– Assistance to patients regarding medical bills

-Assistance to attorneys for billing records

-Any assigned duties/Special project

-Processing of CC from Prognocis through Integrity/Paypros/entering data in Papaya

-Patient Accounts are noted appropriately in Prognocis

-Billing actions like billed to patient, insurance, write off, pt payment posting will be taken by PFS

-HIPAA guidelines should be followed