Harsco Corporation Hiring for Service Now Programmer (Analyst II) at Hyderabad, India Full Time

Harsco Corporation is a market-leading, global provider of environmental solutions for industrial, retail and medical waste streams, and innovative equipment and technology for the rail sector. We have an unrivalled breadth of experience across the globe and an impressive reputation stretching back more than a century. Based in Camp Hill, PA, with more than 13,000 employees and the company operates in more than 30 countries.

About Harsco GSC

Harsco GSC handles a wide range of services, finance and accounting shared services, global HR shared services, providing IT Service and helpdesk support and market research support to Harsco globally. We are Operating since 2008 & Serving 30+ Countries

• Responsibilities Summary

• Position Summary and Primary Responsibilities

• Responsible for designing and configuring architectural solutions in the ServiceNow ITSM tool and will be responsible for driving the overall implementation.

• Design and architect projects involving ITSM Applications, Service Catalog Management, Configuration Management, Service Portal and automation workflows using ServiceNow Orchestrator

• Experience in cloud applications and security associated with cloud computing ( SaaS/PaaS environment).

• Identify system deficiencies and recommends solutions continual service improvements

• ServiceNow Modules, JavaScript, Web services, Rest APIs, ServiceNow APIs, ServiceNow Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes, Security Rules, Migration skills

• Will be working with the IT Service Management leadership, IT service owners, process owners and various service delivery groups to develop technical solutions that satisfy the business needs of the Technology organization and other departments seeking to use ServiceNow.

• Minimum of 3-5 years of experience configuring and enhancing all aspects of ServiceNow (Workflow, UI, client scripts, business rules, etc. utilizing out of the box functionality as much as possible and only customizing when necessary).

• Provide leadership, mentorship and technical guidance to team members.

• Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues.

• Consults with business analyst/project manager to develop appropriate technical solutions. 6. Advises on options, risk and impacts on business processes and technical architecture.

• Establish standards and IT Hygiene within ServiceNow i.e. maintenance routines, development standards and code reviews.

• Participate in all technical aspects of the ServiceNow program and solution delivery utilizing SCRUM(Agile).

• Demonstrated ability to influence including providing options with pros, cons and risks around all key technical decisions during the program delivery process.

• Proven track record in architecting ServiceNow solutions and designing web-based solutions.

• Working knowledge of Active Directory, LDAP and Single Sign-On (SSO) Integrations with ServiceNow.

• Experience in custom build integrations with ServiceNow using MID Server, JDBC and ODBC.

• Experience in defining SLAs and OLAs.

• Experience with scripting & programming languages (JavaScript, Python Perl, Java UNIX shell scripts).

• Experience in configuring/customizing Service Catalog and automating provisioning such as Azure/ VMware services (Orchestration)

• Experience in Orchestration and Mid Server probes(Discovery)

• Bi-directional integration experience with CMDB and Other monitoring tools.

• ITIL v3 Foundation Certification.

• Experience implementing systems using the Agile/Scrum methodology.

• Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design

Qualifications

• Education – Bachelor’s Degree in [relevant course of study]

• Relevant Experience – At least 3-5 years experience in relevant position

• Other Requirements – Good spoken & written English skills

• Other Skills – Ability to effectively plan and organize

• Ability to read, analyze, and interpret technical data

• Ability to write in a clear and concise manner

• Ability to effectively present information and respond to questions

Disclaimer

The information about this job description given above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Harsco Corporation offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.

If you have a difficulty applying for any job posted on Harsco’s website because a disability prevents you from using the online system, Harsco offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence. Harsco will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.