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Job Location: SuratExperience: Min 6 MonthsQualification: Any Bachelor DegreeJob Timing: 7:00 AM to 3:15 PM ( Morning Shift )3:00 PM to 11:15 PM ( Day Shift )11:00 PM to 7:15 AM ( Night Shift )Skills & Requirement: Fluent English Speaking is Mandatory.Good Communication Skills.Good Knowledge about MS Office.Roles & Responsibilities: To update and prepare summary incident reports on critical/complex/Major incidents suitable for internal and external management review.To examine the incident through phone-calls or e-mailsTo analyze the technical skill set of the team by reviewing the incidents on daily basis.To perform the quality checks of clarify incidents ensuring the updates are done as per the customer and service excellence expectations, ensuring templates are followed.If The IR Is Too Brief Make It Short With Making Sense And Covering All The Points.If The IR Is Too Short Which Is Not Justifying The Matter Ask The Site To Brief It Properly.Handle Food incident/Discrepancy problemFinalize purchase details of orders and deliveries.Handle food order processing.Maintain / Update Weekly report.Job Type: Full-timeSalary: ₹15,000.00 – ₹25,000.00 per monthBenefits:Leave encashmentPaid sick timeSchedule:Day shiftSupplemental pay types:Overtime payPerformance bonusEducation:Bachelor’s (Preferred)Experience:total work: 1 year (Preferred)Administration: 1 year (Preferred)Language:English (Preferred)Shift availability:Day Shift (Preferred)Night Shift (Preferred)Speak with the employer+91 7990510536
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