hdb financial services Hiring For Supervisor at Mumbai, Maharashtra Full Time

Maintain MIS for Allocated Pool

Tracking Callers productivity

Inspire / motivate callers to achieve targets

Sending Pick-up files to FPRs

Co-ordinate with product field FPRs

Identifying critical cases and act accordingly

Prepare strategies for achieving Team targets

Coordinate with Collection agencies

Handling Escalation calls /agitated customers

Performance review of callers on daily weekly monthly basis

Plan for absenteeism in the team and ensure smooth work flow

Liaise between different departments

Open Positions

:

10

Roles and Responsibilities

:

Maintain MIS for Allocated Pool

Tracking Callers productivity

Inspire / motivate callers to achieve targets

Sending Pick-up files to FPRs

Co-ordinate with product field FPRs

Identifying critical cases and act accordingly

Prepare strategies for achieving Team targets

Coordinate with Collection agencies

Handling Escalation calls /agitated customers

Performance review of callers on daily weekly monthly basis

Plan for absenteeism in the team and ensure smooth work flow

Liaise between different departments

Location

:

Mumbai

Years Of Exp

:

Above 2 Years

Posted On

:

11-May-2022

Department

:

All Departments

Designation

:

Supervisor