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Private Jobs / Private Sector
HDB Financial Services Limited Hiring for Collection Manager AL at Dhanbād Full Time
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dentification of Prospective customers, Sourcing & Sustaining customer Relationship
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Handling Key customers and Providing Best Service
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Resolving customer issues
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Coordinating with different departments to provide better service levels.
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Prepare and plan to work on day to day collections.
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Ensure day to day challenges for collecting old dues Identify fraud customers, track and target them to collect pending EMIs amount.
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Prepare contingency plan for all collection related activities Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure minimum forward flow from the buckets